Privacy Policy

Effective Date: January 2026
Entity: Undefinable Company Ltd.

1. The Mission

We believe in sovereignty over your life and your data. We collect only what is necessary to deliver the tools, insights, and experiences that help you design your life for uniqueness. We do not sell your data. Ever.

2. What We Collect

We collect information to facilitate your ascent. This includes:

  • Identity Data: First name and Last name.

  • Contact Data: Email address and phone number (if provided for calls).

  • Profile Data: Your self-selected path (e.g., "Individual" or "Organisation") to ensure we send you relevant intelligence.

  • Application & Enquiry Data: Information you provide when applying for The Ascent Retreat or inquiring about corporate partnerships. This includes your budget range, project timelines, current challenges, and strategic goals.

  • Technical Data: IP address, browser type, and usage data via cookies to ensure the website functions correctly.

3. How We Use Your Data

We use your data for three specific purposes:

  1. To Equip You: Delivering the assets you requested (e.g., The Undefinable Field Kit).

  2. To Guide You: Sending the weekly Undefinable Life Design newsletter and updates on the book, workshops, and retreats.

  3. To Transact: Processing applications for The Ascent Retreat or bookings for Life Design Days.

4. Legal Basis

We process your personal data under the following legal bases:

  • Consent: When you explicitly sign up for the newsletter or Field Kit.

  • Contract: When you purchase a workshop or retreat place.

  • Legitimate Interest: To manage our relationship with you and grow the undefinable ecosystem securely.

5. Third Parties

We do not trade or rent your data. We share data only with the trusted infrastructure providers who help us operate:

  • Email Service Providers: (e.g., Substack/ConvertKit) to send the newsletter.

  • Payment Processors: (e.g., Stripe) to handle transactions securely.

  • Hosting Services: To keep the website running.

6. Your Rights

You control your data. Under UK GDPR, you have the right to:

  • Access: Ask for a copy of the data we hold on you.

  • Correct: Update your details.

  • Erase: Ask us to delete your data ("The Right to be Forgotten").

  • Unsubscribe: You can opt-out of the newsletter at any time via the link in the footer of every email.

7. Contact

For any privacy-related questions, contact us directly: Undefinable Company Ltd
Email: charlie@undefinable.co.uk
Location: London, United Kingdom